Use the book Leadership Networking to answer those questions.
Read the Case Study (attached Below) “Bridging the Two Worlds – The Organizational Dilemma by Steven L. McShane.
- Describe the barriers to effective communication that existed in ABC Limited and how they impacted the employees. (5 marks)
- How did the author deal with these barriers? What would you do differently? (3 marks)
- Identify and explain why John was upset at the end of the case. What do you recommend the writer should do? (2 marks)